Remote Support

SmartEdge Remote Technical Support Services

Business Partners of Avaya
Business Partners of Avaya

Remote support related with the onset of IP telephony, computer integration and Avaya open standards. Our remote support services however has increased. Anytime our Smart Edge Support Group deploys a new system we have remote access to critical applications (if you elect for a Smart Edge extended warranty policy). This allows us for quicker diagnosis and problem resolution, quicker replacements, quicker troubleshooting, and quicker remote assistance for general questions.

The Smart Remote Support, Support Group monitors and maintains your switches remotely nationwide and resolves 99% of tickets remotely. So, In case that you require a site visit, the Smart Edge support group will open a ticket and resolve the issue onsite.

Smart Edge SNMP telephone monitoring is available upon request. As a result, This allows even more access to items on your network and when errors pop up the Smart Edge Support group will be notified. Smart Edge support center will dispatch an internal support agent to immediately resolve issues.

Nonetheless, our customers can share screen over log-me-in remote viewing. Another easy remote assistance session for latest business applications. It would download machine manage business network on manage business sites. Therefore, it Evaluate tech manager viewer controller management services using websites help desk based administration through instant customer solutions.


Wouldn’t it be great if you could get help with your computer problems right away? If so, then remote IT support services would be the perfect solution! These services allow for quick and easy resolution of issues related to hardware or software. Whether a problem has a piece of equipment or a program, these can all be handled remotely using an online platform.

As a global remote IT support company, we are equipped to resolve any software or hardware issues quickly and remotely. We strive to help our clients drive growth and innovation by providing efficient tech support services. Furthermore, our skilled resources are there to handle all types of technology problems with ease, ensuring you have the assistance you need when it matters most.

Emphatically, our team of experienced engineers are here to provide top-notch Avaya technical support for all of your IT needs. Whether you’re an Avaya customer in Lagos or anywhere else in Nigeria, we’re here to help.

Our Avaya technical support engineers are highly trained and experienced in all aspects of Avaya IT support. We know that downtime can be costly hence , we’re dedicated to providing quick and effective solutions to keep your business running smoothly.

Contacting us for Avaya customer support is easy. You can reach us by phone at our Avaya support number, or by submitting a support ticket through our Avaya support portal. Don’t want to wait on hold? No problem – our Avaya help desk number is available for immediate assistance.


When you are Looking for Avaya support documents? We’ve got you covered. Our extensive library of Avaya technical support resources is at your fingertips.

If you’re looking for an advantage when it comes to Avaya technical support, look no further than our Avaya support advantage. Our team is dedicated to going above and beyond to provide you with the best service possible.

So why wait? Contact us today for all of your Avaya technical support needs in Nigeria.

Call us to set up onsite NO-COST evaluation at 234-817-32-AVAYA. Ask about our bundled Telephone Systems, Integrated Voice and Data Technology services.

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