Avaya Call Center Service

Successful companies are always looking for opportunities to do more with less. We are a contact center solution providers in Nigeria. Our aim is to keep the company flexible, innovative and competitive and guarantee successful dialogue with customers. Also, we’ll do this without driving up operating costs and capital expenses. Avaya call center service recording solution puts this at your fingertips. Avaya call center service and contact center solution offers valuable benefits to any company size by making it easier for customers to access information and resources. Customers want a low-effort, effective service experience through any channel they wish to use either via to enable voice, email, web chat, social media, etc. When customers need you, you need to keep them closer than ever as your trusted on premise call center solution provider in Lagos Nigeria.

“Unleash the Power of Avaya Call Center Solutions for Your Business”we understand the importance of efficient communication to boost your business’s growth. That’s why we bring you Avaya Call Center Solutions that are designed to help you build lasting relationships with your customers.

We pride ourselves as the best call center solution provider in Nigeria . Our Call Center Software is easy-to-use and customizable, enabling you to give your customers a personalized experience. With a Call Center software, you can easily monitor and manage inbound and outbound calls, ensuring all customer queries are resolved efficiently.

Our Avaya Call Center Solutions help you to keep your customers happy and satisfied, leading to better engagement and business growth. Choose Call Center Solutions from our expert team and transform your business’s communication today.


From small business to large, basic to sophisticated, premise-based to cloud-based. SmartEdge is the leading Avaya supplier in NIGERIA. It has the solutions you need to manage and grow your business to make Customer Service simple. Responsiveness to customer needs via every possible touch point. Either in person, on the phone, via e-mail, on the Web which is one of the most important challenges facing any business today. Customers remember the vendors who handle their needs well and reward them with continued loyalty. Call center phone systems by avaya offer the best call solutions in Nigeria. Although, because keeping an existing customer loyal costs is less than finding a new one. A service that delivers customer loyalty is always a good investment.

How to setup a customer service software in Nigeria

Setting up a Avaya contact center involves using a call center phone, interactive voice response (IVR) and call recording in Center Voip. This feature includes full-featured and sophisticated customer service offering which is scalable, resilient and virtual. It is the solution for high performance contact centers of all sizes, across one or more locations. Furthermore, Our contact center solutions include: flexible ACD routing such as skills-based routing Call Center Service Design advanced applications such as workforce scheduling Toll Free Customer Service customer relationship management (CRM).

Welcome to the future of contact center solutions! With Avaya’s advanced call reporting software, managing and analyzing customer interactions has never been simpler. But that’s just the beginning. Our revolutionary Avaya Work Places platform takes collaboration to a whole new level. Whether you’re in the office or working remotely, you’ll have access to powerful tools that help you stay connected and productive. And with Avaya Spaces, you’ll be able to collaborate and share ideas with ease, using a variety of intuitive and user-friendly features. Ready to take your contact center to the next level? Sign up for Avaya’s innovative solutions today!.

We offer the best call center software in Nigeria

Live Web Chat is a great solution for contact centers because it allows users to chat with customers in real-time, and provides flexible reporting options that include routing and reporting on multiple media types. So, Call us to set up onsite NO-COST evaluation at 234-817-32-AVAYA. Also Ask about our bundled Telephone Systems, Integrated Voice and Data Technology services. Smartedge business solutions has been i the business of selling AVAYA call center software in Nigeria.

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